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FSA to develop AI agent to help with customer service at regional banks
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FSA to develop AI agent to help with customer service at regional banks

The Japan Times·Yukana Inoue·6 months ago
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#fsa#banks#ai#tech#fuelshock

The aim is to improve customer convenience as well as reduce the workload of bank employees, with banks tending to be understaffed, especially in rural areas.

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