00Read later0Read MoreThe AI-powered bank: Rewiring for excellence in customer careMcKinsey Insights & Publications·6 months ago#RQGrGdP4#mckinsey#unlock#value#banks#rewire+4 more🧰Tag tools✨Add tagTo unlock AI value, banks must “rewire”: integrating technology into redesigned processes, unified data, and cross-functional operating models to achieve sustainable structural change.15s