#Vmo2

The company has lost 182,000 broadband and 644,000 mobile customers in two years and is operating in an increasingly competitive market competition

Telco expects to deliver cost savings of £800M by 2029, with £300M coming from staff cuts

Up to 25% of 16,000 workforce could go as telecoms group says it will increase use of AI in areas including customer service

The broadband provider has not finalised the number of roles to be axed but it will likely be a sizeable chunk of its workforce, the BBC understands.