The global conversational AI market is entering a rapid growth phase as organizations increasingly adopt AI-powered communication tools to improve customer experience, automate operations, and enhance business efficiency. According to a MarketsandMarkets report, the conversational AI market is projected to grow from USD 17.05 billion in 2025 to USD 49.80 billion by 2031, at a CAGR of 19.6% during the forecast period.

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Rising Demand for AI-powered Customer Support Driving Market Growth

Businesses across industries are investing heavily in conversational AI solutions to deliver faster, more personalized, and always-available customer interactions.…