Working in a café or restaurant may seem straightforward from the customer’s side of the counter, but behind every order is a combination of communication, teamwork, time management and problem-solving.

For those working in hospitality, these skills are often developed through everyday experiences, from handling a busy shift to resolving a customer complaint or helping a colleague navigate a difficult situation. Over time, these experiences can shape how people communicate, make decisions and work with others, both professionally and personally.

With 12 years of experience across different cafés and restaurants, Seyyed Tareq is currently a store supervisor at Nostalgia Cafe in Abu Dhabi. He also specialises in beverage menu development and café brand creation.…