Server Performance, Before and After Configuration Changes

Before, Default Settings

CPU Usage

82%

Disk Queue

High

SQL Mem

95%

Frame Drop

65%

NIC Buffer

Full

After, Tuned Configuration

CPU Usage

34%

Disk Queue

Low

SQL Mem

52%

Frame Drop

0%

NIC Buffer

Normal

Same hardware. Same camera count. Different results from configuration changes only.

Most performance issues in Genetec Security Center environments are not software defects. They are configuration gaps that were never addressed during deployment or that accumulated over time. Over the years I have audited and remediated dozens of multi-server Security Center deployments across government facilities, airports, law enforcement, healthcare, and enterprise campuses. The same problems show up repeatedly.

NIC buffers left at factory defaults. Power plans set to Balanced. Video drives with Windows indexing enabled. Antivirus scanning every video file as it gets written.…