Instead of raising prices again, Netflix may have to lower its subscription costs in Italy. A court in Rome recently ruled that Netflix owed its Italian users a refund for price hikes between 2017 and January 2024 and a reduction to previous subscription costs. On top of the refunds, Netflix Italia would have to inform its affected subscribers of their right to a refund.

The lawsuit was originally filed by Movimento Consumatori, a consumer rights organization based in Rome. The group's president, Alessandro Mostaccio, said in a press release that more than 25,000 Netflix users have complained to Movimento Consumatori that they're not satisfied with the price increases over the years.…