7 min read

AI , UX , Design

Many companies assume everyone craves new AI features. But the reality is that most people don’t want more AI — at least not in the way most AI leaders envision it. Brought to you by Design Patterns For AI Interfaces , friendly video courses on UX and design patterns by Vitaly.

Many companies silently assume that everybody wants more AI in their lives. That people are craving new AI features , new AI products, new AI workflows — that would all magically replace all existing outdated practices and broken ways of working.

But in reality, it seems like people don’t want more AI at all — at least not in the way most AI leaders envision it. Unsurprisingly, many AI features have low adoption and retention — at a very high cost of delivery, and a high risk of reputation damage.

The AI People Don’t Need

It’s remarkably difficult to make a strong argument with senior leadership, but AI is not a value proposition . New AI features don’t magically make for happy or excited customers.…