After losing his left leg below the knee in an accident, a man spent nearly two years struggling with an artificial limb that caused him persistent pain and difficulty in walking. Despite allegedly making nearly 50 visits for repairs and adjustments, the problem remained unresolved. Now, a Chhattisgarh consumer commission has ordered the prosthetics manufacturing company to pay him Rs 1 lakh as compensation for physical and mental harassment.

A bench comprising president Dakeshwar Prasad Sharma and members Nirupama Pradhan and Anil Kumar Agnihotri of the Raipur District Consumer Disputes Redressal Commission also awarded Rs 25,000 for the man’s travel expenses and Rs 20,000 as business loss.

“The minimum expectation was that the artificial limb would not cause any inconvenience or difficulty for at least a few months or a year.…