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The time AI saves designers usually disappears. Here’s how to keep it.

What a survey of 521 UX professionals found about AI in UX

Kai Wong

7 min read11 hours ago

Press enter or click to view image in full size Photo by cottonbro studio: https://www.pexels.com/photo/woman-leaning-on-the-documents-6538617/

If you’ve been using AI at work this year, you’ve probably noticed something strange.

You’re faster than ever, and your days aren’t any shorter.

The Nielsen Norman Group just published a survey of 521 UX practitioners, and the headline finding explains why.

AI made every task faster for UX practitioners: respondents rated its effect on task time at 4.2 out of 5, where 5 means “much shorter.”

Yet when asked how they felt about AI at work, the average was only 3.57 out of 5, which is barely positive.

The open-ended comments explain the gap (you can browse them yourself).

Press enter or click to view image in full size Some basic stats captured by…