Building Custom Claude Code Skills for VoIP Infrastructure Operations

15 Slash Commands for Monitoring, Investigation & Lookup

Audience: DevOps engineers, sysadmins, VoIP/telecom operators, and Claude Code power users.

What you will build: A complete AI-powered operations toolkit -- 15 custom slash commands that turn Claude Code into a senior infrastructure engineer who knows your servers, your databases, your SIP trunks, and your investigation playbooks by heart.

Prerequisites: Claude Code CLI installed, SSH access to your servers, basic familiarity with Asterisk/VoIP concepts.

Table of Contents

Why AI-Assisted Operations Skills

Architecture Overview

The SKILL.md File Format

Directory Structure

Operations Skills (6)

Investigation Skills (5)

Lookup Skills (4)

Complete Example Skills

Production Safety Hook

MCP Grafana Integration

Settings Configuration

Skill Design Patterns & Tips

Investigation Workflow Patterns

Permission Management

Putting It All Together

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