Dubai: Ryanair has responded after former Sri Lanka captain Kumar Sangakkara accused the airline’s gate staff of discriminatory and threatening behaviour towards him and his family at Dublin Airport.

The airline disputed the circumstances surrounding the incident, claiming the former cricketer initially refused to provide the necessary visa documents during mandatory immigration checks.

“This passenger refused to provide the required visa documentation when requested by a gate agent carrying out mandatory immigration checks,” Ryanair said in a statement according to The Mirror.

The airline added that Sangakkara was eventually cleared to travel after the checks were completed.

“Following completion of these checks and verification of this passenger’s eligibility to travel, this passenger travelled on this scheduled flight from Dublin to Bristol (28 Oct),” the statement added.

“Has anyone experienced discriminatory gate personnel @Ryanair in Dublin? I with my family just did and it was shocking.…