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I Built ScribeFlash to Turn Customer Interviews Into Evidence-Backed Insights

DEV Community: sass·ScribeFlash·5 days ago
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AI makes it easy to transcribe a customer interview. But transcription is only the beginning.

The real challenge starts when you have 10, 20, or even 50 interviews.

You need to figure out what people have in common, where their opinions differ, and which findings are actually supported by what customers said.

I wanted to make that process easier, so I built ScribeFlash, an AI-powered research workspace for turning customer interviews into evidence-backed insights and reports.

🔗 Try it here: https://scribeflash.com

The Problem I Wanted to Solve

Imagine you're building a SaaS product.

You've interviewed several potential customers about their workflows, frustrations, and willingness to pay.

Now you have hours of recordings and pages of transcripts.

You could paste everything into ChatGPT and ask for a summary.…

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