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Let's say you purchase a PlayStation 5 with a disc drive — PS5s with disc drives are the best models , after all — and pop in a disc. It will probably start playing automatically. But you might still get an error even if you insert the disc correctly. Either the disc is too dirty to read, or it's the wrong format.

Currently, PS5 consoles only support Blu-Rays (including standard and Ultra HD Blu-ray), DVDs, and official game discs. You don't even need to worry about the region, so if you buy a game while on a trip overseas, it should work on your console. However, the PS5 cannot run audio CDs as it lacks the equipment needed to read them. You can still play music on the console, but you need a USB drive formatted as exFAT or FAT32.

If you want to play a Blu-ray or DVD in your PS5, it should work 99 times out of 100. However, Sony has noted that a rare few won't work because of an odd manufacturing process or software encoding method.…