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What is Conversational Research and How AI-led Automated Interviews Are Transforming it

DEV Community·Aisha Sajjad·6 months ago
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Your company always prided itself on its objective insights. Each research design was rigorous, recruitment was meticulously screened, and every insight was supported by extensive, structured analysis. However, something no longer seemed to add up.

Projects that once took weeks are now being finished by competitors in just days. Clients started asking awkward questions:

Why are others faster?

Why do their insights feel more real-time?

You reviewed everything.

Methodology? Solid

Sampling? Accurate

Analysis? Thorough

No loopholes.

Then it clicked — the difference wasn’t Quality, it was “Approach”.

Your firm relied heavily on traditional focus group discussions: scheduled sessions, controlled environments, and moderator-led conversations.

Meanwhile, competitors had quietly shifted to something more modern, more adaptive — conversational research powered by Terapage.

What is Conversational Research

Conversational research is a contemporary research method in which data is collected through dynamic,…

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