Venti iced coffee, light skim milk. That’s what I get at Starbucks. It is what I have gotten at Starbucks every time I’ve been to Starbucks for as long as I can remember, other than a brief love affair with the caffe misto a few years ago. In person, my brain barely needs to activate to say the words aloud; in the app, it’s four taps and I’m ready to go.

My first time ordering Starbucks through its new ChatGPT integration, which launched last week , was comparatively a complete mess. Getting started is easy enough, if not exactly obvious: Just open ChatGPT and type “@Starbucks” plus your order. You can probably guess what happens next, right? I promise you’re wrong. “Order me a Venti iced coffee with light skim milk,” I typed, to which ChatGPT responded: “The Iced Coffee is exactly what you’re after—cold-brewed and served unsweetened, so adding light skim milk will keep it smooth without getting heavy.” Cool, thanks for the info ChatGPT.…