Wed Oct 28 2026, 10:02 AM EDT · 1 minute read

This Lexar external drive works fine with an iPhone 17 Pro Max, but the iPhone Duo can't see it.

There are a couple of reasons why your iPhone Duo won't see a connected external drive, but more importantly, there's a solution.

So you have an external drive that plugs into the USB-C port of your old iPhone perfectly fine. But when you connect it to your iPhone Duo, nothing happens.

Not to build up suspense here, there are two possible solutions. One is that if you have the iPhone Duo in a case, take it out and try again.

The other is to change the USB-C cable.

You will typically have had an extension cable when you bought the drive. The odds are that this will do the job, and so would other USB-C cables.

In AppleInsider testing, the problem came up with a Lexar drive that had a USB-C connector built in.…