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Mexico City's 'Xoli' Chatbot Will Help World Cup Tourists Navigate the City

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Mexico City has launched Xoli, a chatbot that will provide information on services, tourism, and cultural offerings. It's available now via WhatsApp in both English and Spanish. The platform was designed to meet the demand of the millions of visitors expected to arrive during the 2026 FIFA World Cup. However, the authorities assure that the tool will remain active once the sporting event is over, with the aim of promoting economic activities and facilitating access to public services in the capital. In a press conference, Clara Brugada, head of the Mexico City government, stated that Xoli “will be the technological instrument that will allow us to link culture, tourism, recreation, and entertainment with the population.” The tool was developed entirely by the capital's government, as a result of the collaboration between the Digital Agency for Public Innovation and the local Ministries of Tourism and Culture.…

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