A Bengaluru consumer commission has directed a machinery supplier to pay Rs 4.66 lakh to repair various equipment installed in a faulty powder coating plant after a young woman alleged that the machines she bought to run a family business developed gas leaks, failed to contain harmful particles and began falling apart, threatening her family’s safety and livelihood.

The Bengaluru I Additional District Consumer Disputes Redressal Commission president Syed Anser Kaleem and members Jyothi N and Renukadevi Deshpande were hearing a complaint filed by Aishwarya Coats, represented by Aishwarya V, against the company that supplied the equipment.

“It is duty of the OP (supplier) to resolve the issue as he received hard earn money of the complainant and non-providing proper service to the complainant, it clearly demonstrate that OP is deficient in his service and also adopted Unfair Trade Practice ,” the commission said on September 30.

A powder coating plant is a facility where metal objects are coated with a…