About Loops

Loops (YC W22) is the email platform for modern software companies. We help product and growth teams send better lifecycle email without fighting legacy tools.

The role

We’re hiring a US-based Product Educator and technical content creator on a contract-to-hire basis. You’ll turn Loops features, launches, and customer workflows into clear, useful product marketing and educational content across video, YouTube, email, social, and docs.

We’re looking for an ambitious self-starter. This is a hands-on role on a small team: you’ll work directly with product, find the stories worth teaching, and build our product education playbook as you go.

What you’ll do

• Script, record, and edit concise product tutorials, demos, and launch videos

• Create email, social, and docs content that helps customers use Loops

• Show teams how to build onboarding, trial-conversion, and churn-prevention email flows

• Repurpose strong ideas across X, LinkedIn, YouTube, email, and docs

• Work directly with product…