ai and ml

But a human makes final hiring decisions at global tech consultancy

Accenture is using AI across its recruiting process, although it maintains that final hiring decisions remain in human hands.

Speaking to at its recent investor day, the global tech consultancy and outsourcing biz said it was using AI agents to sift through resumes (or CVs if you’re in the UK) and schedule interviews.

Kate Clifford, global chief leadership and HR, said it was helping clients adopt a similar application of the nascent technology.

"We call it frictionless recruiting, which is really our agentic recruiting solution. We put in an agentic recruiting solution where agents now do all the interview scheduling. Agents can screen a resume. We have assessments that deeply understand the skills of the candidates to help that process move much, much faster. Now a human always makes a hiring decision," she said.

Clifford said the agent technology was used to help recruitment staff get through their work more quickly.…