A 20-year-old student won a legal battle with a famous e-commerce website and got compensation of Rs 8,110 when he allegedly found that a shoe he purchased online for Rs 1,135 had a Maximum Retail Price (MRP) of Rs 1,025 printed inside it.

The e-commerce platform argued that it only provided an online marketplace for independent sellers and was not responsible for their pricing. However, the consumer court rejected this defence, holding that the platform could be held responsible when a seller overcharged a consumer.

President Suvarna Jayasri, along with members I Nageswara Rao and K Vijaya of the Nizamabad District Consumer Commission, was hearing the complaint of the man.

“If a third-party seller fails to deliver the correct product, manipulates the price, or fails to fulfil their legal obligations, the marketplace platform can be held directly accountable to ensure the complainant.…