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Apple Will Reportedly Stop Making You Feel Like a Thief When You Return an Unopened iPhone
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Apple Will Reportedly Stop Making You Feel Like a Thief When You Return an Unopened iPhone

Gizmodo·Mike Pearl·about 4 hours ago
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If you return an unopened iPhone to the Apple Store, the clerk will reportedly soon be able to tell you’re not a thief without making a big show, all thanks to a pretty astonishing new piece of tech.

For years now, if you returned an unopened iPhone to an Apple Store, it’s been store policy to rip open the packaging, often right in front of the customer, and possibly turn it on, before processing a refund. This has caused confusion, with one Redditor posting four years ago, “I thought they weren’t gonna give me the refund after since it was opened.”

But most people understand the deal: Apple has reason to believe customers might be scammers .…

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