The company says only a small number of devices are affected and has advised customers experiencing display problems to contact AppleCare for a replacement. However, Apple has not explained what causes the cracks or confirmed whether a wider fix is planned.
The reports have raised questions about the durability of the new device, particularly around its hinge and central screen crease.
iPhone Duo screen cracking: What to know
Apple acknowledges the issue: A small number of iPhone Duo units have reported inner-display problems.
Replacement available: Apple advises affected customers to contact AppleCare.
Cracks near the hinge: Some users report unusual resistance or a crunching sound before noticing screen damage.
Cause remains unknown: iFixit has suggested a possible hinge-related problem, but this has not been confirmed by Apple.
Other complaints: Users have also raised concerns about screen glare, selfie quality and apps that are not yet optimised for the foldable display.
What has Apple said about…