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Delta CEO Says AI Has No Soul — His Airline Uses It To Price Your Ticket [Roundup]

View from the Wing·Gary Leff·6 months ago
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News and notes from around the interweb:

Delta CEO warns against use of AI as his own airline now uses it to set ticket prices . He says he experimented using it to draft his commencement address at Emory, but:

I also noticed the lack of soul nor warmth it conveyed. It was not my personal voice, and it did not express my genuine appreciation for the opportunity to impart my insights to thousands of you. You want to hear from me, not some algorithm of me.”

So, instead of delivering a lackluster AI-powered speech, the 68-year-old scrapped the draft entirely. “So don’t worry,” he said.…

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