Singer Adnan Sami recently lashed out at the airport assistance services at Mumbai airport’s Terminal 2. In a lengthy post on X, he shared his experience at the airport, revealing that his Air India flight was delayed by five hours and that the premium Pranaam service, which assists passengers with airport formalities, failed to deliver what was promised. Sami also accused the airport staff of being rude.

Taking to X, Adnan Sami wrote, “ ⁠Shame on Pranaam Services at Mumbai Airport T2! As a long-time client, I have to share that my last experience…Well…it was NOT good! To begin with, upon arrival, no one was actively waiting to receive us, even though they had called my staff’s phone to confirm our arrival, and not to speak of the fact that I am one of their earliest clients ever since this service began. Our flight was delayed by Air India for five hours (which in itself was appalling!), a fact that Pranaam knew, but they only informed us after we had gone through the entrance security.…