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Why the Cambridge Analytica Scandal Is a Watershed Moment for Social Media
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Why the Cambridge Analytica Scandal Is a Watershed Moment for Social Media

Knowledge at Wharton·@HashtagPLUS·6 months ago
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Serious concerns have arisen in the past week over how social media firms guard the privacy of their users’ personal data, and how the analytics of such data can influence voter preferences and turnout. Those worries follow a whistleblower’s account to The Observer newspaper in the U.K. about how Cambridge Analytica, a data analytics firm with offices in London and New York City, had unauthorized access to more than 50 million Facebook profiles as it micro-targeted voters to benefit Donald Trump in the 2016 U.S. presidential election.

In the fallout, Facebook faces its toughest test on privacy safeguards, and its founder and CEO, Mark Zuckerberg, has been summoned by MPs in the U.K. He faces similar calls from the U.S. Congress and from India , with revelations that Cambridge Analytica worked to influence the 2016 Brexit referendum and elections in India, Nigeria and other countries as well.

U.S.…

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