Today, Amazon CloudWatch introduces CloudWatch Omni, a unified observability experience for application and AI workloads that is app-centric, AI-powered, built on open standards, and delivered off-console. CloudWatch Omni is a purpose-built observability, evaluation, and experimentation solution for AI agents. It helps teams design, evaluate, and operate AI agents across any model provider, framework, or runtime, with an eval-driven workflow, support for the tools you already use, and observability delivered where you work: directly in your IDE and through a standalone web experience, separate from the AWS Management Console.

Organizations deploying agentic AI systems face observability challenges that traditional monitoring can’t address. Agent behavior is non-deterministic: a prompt change can degrade response quality even when standard metrics show no errors. Teams spend hours manually reviewing logs across multiple systems, unable to pinpoint what changed or why.…