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Users Don’t Need More Tools: They Need Seamless Integrations — Smashing Magazine

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Design , AI , Design Patterns , UX

A closer look at why users don’t need more tools in their daily lives. What they need are seamless integrations of useful features to match already existing, established mental models. Brought to you by Design Patterns For AI Interfaces , friendly video course on UX and design patterns by Vitaly.

We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually need are better integrations of useful capabilities that neatly align with our existing and established mental models.

Users don’t get excited about shiny new “smart” workflows, or navigating Terminal commands, or jumping between endless back-and-forth chat interactions. They need seamless integrations of useful features to address problems with high severity, high frequency, and a high level of frustration.

Now, that’s useful: seamless integration of AI features when creating new folders.…

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