A Bengaluru Consumer Commission has directed a credit co-operative society to refund Rs 3 lakh to a 66-year-old woman whose fixed deposit matured in October 2020 but remained unpaid despite repeated visits and a legal notice. The commission also ordered the society to pay Rs 25,000 compensation and Rs 10,000 in litigation costs, citing the financial hardship and mental agony caused by the delay.

The III Additional Bengaluru Urban District Consumer Disputes Redressal Commission president Shivarama K and members Rekha Sayannavar and Suma Anilkumar was hearing a complaint filed by the woman Sabitha against the society alleging deficiency in service and unfair trade practice after the society failed to refund her Rs 3 lakh fixed deposit despite its maturity in October 2020 and repeated requests for repayment.

“Despite its maturity date and multiple personal visits and requests of the complainant to opposite party to refund the above said FD amount of accrued interest the opposite party failed to refund the…