If you run a Laravel or PrestaShop app, "add AI to it" arrived on your roadmap

sometime in the last twelve months. Probably from a CEO who saw a Claude demo,

or a customer-success person watching support tickets pile up.

The wrong answer is to rewrite. The right answer is to find the 5 places in

your existing stack where an LLM call collapses 20 lines of brittle code into

2 lines of Claude SDK — and start there.

These are the 5 I keep returning to in client work, ranked roughly by how

fast they break even.

1. Support-inbox triage

The use case. Every incoming support email goes through Claude before a

human sees it. The model assigns a category, severity, and language; drafts a

suggested reply; and routes it to the right inbox. Your team opens 50 emails

and sees 50 pre-categorized rows with draft answers, not 50 unparsed strings.

The failure mode if you do it badly.…