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Toshiba refuses to replace large hard drive that was under warranty — company offers refund at the purchase price,…

Tom's Hardware·Jowi Morales·7 months ago
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A Reddit user took to the social media platform to complain about Toshiba, which, they said, refused to honor the warranty on a 20+ TB enterprise hard drive. The documents Tom’s Hardware examined indicate that Toshiba refused the warranty replacement on the grounds of no available stock and a possible wait time of one year for a replacement 24TB model.

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According to the r/DataHoarder post, the company where the user worked bought several 20+ TB hard drives a couple of months ago for their storage array. When one of the drives failed, they returned it to Toshiba, only to be told that their only option was a refund at the original purchase price.…

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