Oct 22 (Reuters) - Major US banks have been blocking third-party AI agents from operating inside customer accounts and making transactions, two people familiar with the situation said, following a report that AI agents were accessing bank accounts and taking actions independent of user instructions.
The banking industry has become increasingly concerned that sophisticated AI agents could harm the banking system and the institutions trusted to hold people's wealth.
An Axios report on Thursday said some AI agents attempted to take actions that appeared to be independent of user instructions, citing people familiar with the matter.
In some cases, bank customers have shared their login ID and password with agents, with banks typically flagging and blocking those transactions, a person in the banking industry said.…