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Vendor Lock-in Risk Assessment: A Framework for Enterprise Leaders

DEV Community·Wolyra·6 months ago
#VA1XvUEE
#when#business#leadership#productivity#vendor
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A CFO we know has a ritual at every annual renewal cycle. She pulls up the vendor contract, finds the data export clause, and asks her technology lead one question: “If we left this vendor tomorrow, how long would it take, and what would break?” If the answer takes more than a sentence, she flags the contract for a deeper review.

She is not planning to leave. She is pricing her leverage. And she has internalized something most executive teams have not: vendor lock-in is not binary. It exists on a spectrum, it can be measured, and the degree of lock-in has a direct impact on how much a vendor can raise prices, tighten terms, or degrade service before it becomes rational for a customer to leave.

This piece is a framework for thinking about lock-in risk the way a mature buyer thinks about it: as a measurable exposure, assessable on specific axes, manageable with specific patterns, and sometimes perfectly acceptable. Not every vendor relationship needs to be a clean-room abstraction.…

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