At Heroku, we’re on a mission to continuously improve our products and services to provide the best possible customer experience. Feedback is at the heart of our innovation, and we’re excited to highlight the Heroku User Research Program . Through this initiative, our customers provide feedback, test new features, and share their insights directly with our product teams.

Your Participation Matters

Since we introduced this program in April 2023 , we’ve made significant strides to enhance our product offerings and engage more effectively with you. Here’s a glimpse of the impact we’ve achieved together in just six months:

60+ in-depth interviews with unique customers

Three large-scale UX studies

A series of workshops and feedback sessions at TrailblazerDX and Dreamforce

Direct impact and influence on our public roadmap based on your feedback

Outcomes of Customer Collaboration

This program enhanced how we include your feedback in both product development and planning.…