A few years ago, I was struck by the tension between how Wikipedia was used, and how it was talked about. Everyone was on it all the time, and yet its reputation had stalled at “don’t trust it”, because it was the “free encyclopedia that anyone can edit”.

Clearly people were trusting it, so much so it had become part of the fabric of everyday life since it was founded by Jimmy Wales and Larry Sanger in 2001. But despite the fact it now has been consulted trillions of times by billions of people (English Wikipedia alone is 5.2bn words long), it inspires an odd lack of curiosity. Even people donating to Wikipedia might say the money was “for the factcheckers”, though there aren’t any – not paid ones, anyway.…