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Greggs rolls back self-service cabinets in shoplifting hotspots
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Greggs rolls back self-service cabinets in shoplifting hotspots

the Guardian·Simongoodley·6 months ago
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Greggs has axed self-service display cabinets in bakery stores that have been most severely hit by shoplifters.

The move is the latest aimed at combating a problem plaguing the high street. Last year official figures revealed annual shoplifting offences in England and Wales had passed half a million offences for the first time , and since then many retailers have reported high levels of crime in their shops.

Self-service display cabinets are being replaced at a selection of the sausage roll and sandwich retailer’s outlets, with staff now handing over products to customers from behind a theft-proof counter.

Greggs branches in Croydon and Peckham, south London; Whitechapel and Upton Park, in east London; and in Birmingham and Wilford, Nottinghamshire, are all testing the new format.

The company also said it is introducing software systems that supply information directly to police stations.

The trial follows Greggs seemingly becoming a target of habitual shoplifters , while its rivals Pret a Manger and…

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