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How it started
Earlier this year, the Federal Trade Commission issued an unprecedented penalty against General Motors: a five-year ban on selling customer data to consumer reporting agencies and third-party data brokers.
For years, GM had been collecting all sorts of data on its customers — such as how often they sped or whether they drove at night — and selling it to brokers to generate risk profiles for insurance companies. More often than not, drivers were unaware of the degree to which their data was being collected.…