Table of Contents ¶

Intro

Morning

Flight Attendant Training

Pilot Training

Lunch

Southwest Store

Social Media Serendipity

Afternoon

Network Operations Center

TechOps Hangar

Herb and Colleen Offices

Listening Center

Thank You

Intro ¶

I flew Southwest to my first tech conference in August of 2017 and quickly learned how beneficial conferences would be to my career. In the early days, I had a shoestring budget, and would often apply for financial aid. The combination of Southwest’s Wanna Get Away tickets and flexible travel credit policy enabled me to attend many conferences.

A few weeks ago, I was offered the chance to tour Southwest Headquarters along with other fans. I jumped at the chance. I knew it would be a once-in-a-lifetime experience!

Our tour group gathered in the lobby of the LEAD Center (Leadership, Education, and Aircrew Development)!…