American Airlines canceled bargain award tickets nearly three weeks after issuing them, including a handful of tickets booked by Gary Leff of View From The Wing . Now he is challenging the cancellations, arguing that American missed its own deadline for correcting pricing mistakes. Having read the relevant provisions, I find his argument far more persuasive than American’s defense.
American Airlines Canceled Award Tickets It Decided Were Too Cheap
View From The Wing outlines a dispute involving his own travel . American’s multi-city booking system was pricing some itineraries at the mileage cost of the first segment, even when longhaul business class flights followed.
He booked family trips to Australia and Italy, plus a solo trip to New York that included American’s departing A321T Flagship First Class product. The Australia awards cost 24,500 miles per person outbound and 10,000 returning, with business class across the Pacific.…