Jake Peterson

Jake Peterson Senior Technology Editor

Experience

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, and subscriptions.

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May 7, 2026

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Credit: OpenAI

Key Takeaways

OpenAI is rolling out a new "Trusted Contact" feature, which lets you invite a friend or family member to be a support system when ChatGPT picks up on serious conversations.

Contacts must first accept the invite for the connection to be made.

When a user exhibits signs of self-harm, ChatGPT will advise them to reach out to their Trusted Contact.

Following a human review, ChatGPT may reach out to the Trusted Contact, with a general message about the situation.

Table of Contents

Despite expert advice against relying on chatbots for mental health questions and concerns , people are turning to…