Published Jun 3, 2026, 5:00 PM EDT Jeff's been involved in the IT industry since before the Internet and spent more than 20 years working in technical support, system administration, network administration, and consulting roles. He holds an undergraduate degree in English, a Master's degree in English with a focus on professional writing and editing, and another Master's degree in Computing & Information Systems. After teaching university English and computer science for a few years, Jeff launched his writing career . He's written for Macworld , Tom's Hardware , groovyPost , The Mac Observer , and more before beginning here at XDA. Remote monitoring sounded like a nice bonus when I first started taking 3D printing more seriously. It felt like one of those features made for people who leave the house, start long prints before work, and want to make sure their printer hasn't turned a 10-hour job into a plastic bird's nest. That use case is real, and I understand why it gets most of the attention.…