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Resilient ERP & CRM API Integrations: Retries, DLQs, Replay
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Resilient ERP & CRM API Integrations: Retries, DLQs, Replay

DEV Community: laravel·Muhammad Ali Mughal·about 10 hours ago
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Every ERP, CRM or accounting integration works in the demo. It fails on a Tuesday afternoon when the partner API returns 429 for forty minutes, a webhook arrives twice, an order update lands before the order it updates, or someone renames a custom field in the CRM. The integration did not have a bug. It had no design for failure.

At Loop Origin a large share of our work is connecting custom Laravel and Node applications to ERPs, CRMs, accounting tools and courier platforms. This is the architecture I now use by default: a transactional outbox, rate-limited idempotent workers, a dead-letter table with replay, and a daily reconciliation that catches what everything else missed.

How do you build API integrations that survive outages and rate limits?

Direct answer: Never call a partner API inside the user's request.…

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