Agentic AI is the AI industry’s buzzword of the moment. The companies developing it and its numerous fans on Wall Street claim that AI agents will become so popular and commonplace among users that they will eventually take over the entire economy and disrupt the business models of most industries. Spotify executives think their platform will be fine, because they are building the platform to be used in equal measure by both humans and AI agents.
“We think Spotify is unusually well positioned for the age of agentic AI,” Spotify’s co-CEO Gustav Söderström said in the company’s earnings call on Thursday morning.
There are several reasons why that’s the case, Söderström said, but the most significant is that Spotify wants AI agents to serve as another way for listeners to access its platform without giving up its direct relationship with consumers.…