My longest client has been on the same $1,500 a month retainer since we started. I kept telling myself I would raise it at the next renewal and then the renewal would come and I would just send the same invoice again because the work was steady and I did not want to rock it.
Last month I actually looked at my tracked hours instead of guessing. That retainer was taking about 26 hours a month once you count the quick calls, the approval chasing, and the little edits that never feel like real work until you add them up. At that pace I was earning well under the rate I quote new clients now, and I had not noticed because the payment itself felt fine.
So at renewal I gave them notice about six weeks out and laid out two options in plain terms. Keep $1,500 and we trim the scope to the core posts and one report a month. Or keep everything they actually use and move to $1,900. No big pitch deck, just the hours, what was included, and what each option covered.
They picked the higher one in the same call.…