This is the one I've been building toward.

Over the last few posts we deployed Claude in Microsoft Foundry, said hello to it from code, and taught it to turn a messy support ticket into clean, structured data. All useful, all a bit back-end. Today it comes together into something you can actually hand to a colleague: a working agent, built in Copilot Studio, the low-code tool you already know, powered by Claude.

This is the moment the two halves of a Power Platform person's brain finally meet. The business side that knows what a good customer answer looks like, and the AI side that can produce one at scale. And the nicest part is how little new there is to learn, because most of it happens in a tool you've probably already got open in another tab.

The pleasant surprise

I spent the first few posts carefully wiring Claude up by hand in Foundry, so I braced myself for a fiddly connection step here. There isn't one.

Claude is already in Copilot Studio.…