Keeping up appearances in tech

The word "rant" is used far too often, and in various ways.

It's meant to imply aimless, angry venting.

But often it means:

Naming problems without proposing solutions,

this makes me feel confused.

Naming problems and assigning blame,

this makes me feel bad.

I saw a remarkable pair of tweets the other day.

In the wake of the outage, the CEO of CrowdStrike sent out a public announcement . It's purely factual. The scope of the problem is identified, the known facts are stated, and the logistics of disaster relief are set in motion.

<img referrerpolicy="no-referrer" src="https://acko.net/files/bouquet/statement1.png" alt=" CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted.

This is not a security incident or cyberattack.…