Champ AI cofounders Peter Lin, Jagannath Putrevu, and Ted Cheng. Champ AI
Champ AI has emerged from stealth with $8.5 million in funding led by Redpoint Ventures.
Its three cofounders spent nearly a decade as engineers at Instacart.
Champ AI uses AI agents to automate phone calls, paperwork, and browser tasks.
After nearly a decade as engineers at Instacart, Champ AI's founders learned a painful lesson: scaling a company can mean drowning in back-office busywork. Now they've raised $8.5 million to build AI agents that automate the work of back-office operations teams.
"We've seen firsthand how operations teams deal with lots of manual processes and really struggle as a company scales," Champ AI cofounder and CEO Jagannath Putrevu told Business Insider. There were orders to fix, store hours to update, fraud issues to investigate, and customer-support policies to follow.…