a picture is worth a thousand words. Yet, very few enterprise chatbots can reliably return images grounded in their source documents.

Why is that?

The reason is that although this would be a significant enhancement from the text-only user experience, it is difficult to do reliably and consistently. However, there is no dearth of use cases where this would be invaluable. From customers of real-estate projects to service technicians querying about the latest machine parameters, users would absolutely prefer to see the targeted, relevant property images and maintenance tables as part of the response.…