Hi everyone,

I'm an SMM managing a new client profile, and I’ve run into a technical roadblock regarding account reach and device/IP footprinting that I haven't encountered before. I’m hoping to get some insight from fellow professionals who handle client setups.

The Context:

Before onboarding with me, the client had a personal account where their very first video went viral. Shortly after, that account was abruptly disabled by Meta (seemingly caught in the recent wave of automated system bans). We decided to start fresh with a completely new professional brand ID.

The Technical Issue:

The client created the new account from the same physical device they used previously. Now, every single Reel we post gets stuck at exactly 1 view.…